Embedded Workflow Build vs Buy Analysis

This white paper discusses the decision-making process regarding whether to build or buy embedded workflow capabilities for business process software. It outlines the advantages and disadvantages of both approaches, emphasizing the importance of understanding specific requirements and desired functionality. The document presents a comparison of the benefits and costs associated with building in-house versus purchasing third-party solutions. It details how building can provide greater control but may require significant resources and time, while buying can accelerate time-to-market and reduce development burdens. The paper also highlights the necessity of evaluating integration needs and conducting a cost/benefit analysis to determine the most suitable option. Additionally, it addresses the impact of each choice on operational efficiency, customer satisfaction, and long-term product roadmaps. Overall, the white paper serves as a guide for software providers facing the build versus buy dilemma in embedding workflow capabilities.