Valeo Digital Transformation Case Study

This case study details Valeo's digital transformation journey through the implementation of ProcessMaker's BPM platform. Valeo, a French automotive supplier with a global presence, automated over 300 business processes for nearly 70,000 users across 33 countries. The previous BPM solution, which took 90 seconds for approvals, led to user complaints and decreased customer satisfaction. By migrating to ProcessMaker, Valeo significantly reduced approval times to 15 seconds, resulting in higher productivity and efficiency. The transition also enabled Valeo to adopt a paperless approach, aligning with its mission to reduce CO2 emissions. The integration with existing systems improved interactions with customers and suppliers, simplifying processes and eliminating redundant steps. Valeo's successful BPM adoption was recognized with the Global Excellence in BPM Award in 2017, showcasing its commitment to innovation and operational excellence. The case study highlights the substantial time savings and operational improvements achieved through this digital transformation.