Port Moresby Nature Park ERP Implementation Case Study

This case study details the implementation of an Enterprise Resource Planning (ERP) solution, Pronto Xi, at Port Moresby Nature Park, Papua New Guinea's leading nature park and conservation organization. The park, which has been operational since 1971, faced significant challenges due to outdated manual processes and disconnected systems that hindered operational efficiency. The CEO, Johnpaul Houston, identified the need for a modern solution to address issues such as data loss, payroll inefficiencies, and lack of real-time visibility. The decision to implement Pronto Xi was influenced by its integrated capabilities and the vendor's understanding of local operational demands. The new system consolidates various functions, including payroll, accounts, and point of sale, into a single platform, thereby enhancing data accuracy and operational transparency. The case study outlines the anticipated benefits, including improved risk management, streamlined operations, and the potential for future eCommerce capabilities, ultimately supporting the park's mission of conservation and community engagement.