Bridging the Business and IT Alignment Gap

This guide discusses the critical role of IT in business operations during the pandemic, highlighting how organizations adapted to remote work and digital transformation. It outlines the findings of a 2021 survey by Insight Avenue, which indicates that IT/business alignment has improved from 48% in 2018 to 64% today. Despite this progress, challenges remain, with a significant portion of CIOs feeling unsupported by their boards. The guide emphasizes the importance of recognizing IT as a driver of top-line growth rather than merely operational efficiency. It details how organizations that had already begun their digital transformation were better positioned to respond to the pandemic. The text also notes that CIOs who adopted a proactive approach to transformation were more successful in navigating the challenges posed by the crisis. The conclusion stresses the need for continued alignment between IT and business to maintain agility in a rapidly changing environment.