Summary
This guide discusses the evolution of operational resilience from a compliance-driven expectation to a strategic capability essential for business continuity and trust. It outlines the fragmented state of current resilience programs, highlighting issues such as disparate ownership among risk, operations, IT, and security functions, and outdated recovery plans. The document emphasizes the need for organizations to shift towards continuous, connected resilience, supported by updated frameworks like the NIST Cybersecurity Framework 2.0. It details a maturity journey for operational resilience, which includes creating a mandate, formalizing governance, embedding testing processes, and developing continuous improvement mechanisms. The guide also identifies key success factors for modern resilience programs, such as unified governance and defined ownership, and discusses the role of technology in enhancing resilience capabilities. Emerging practices, including AI-enabled risk sensing and digital twin simulations, are also presented as vital for future resilience strategies.
