CiL Fresh Case Study on Food Safety Training

This case study focuses on the implementation of Qstream’s microlearning technology at CiL Fresh, a leader in cold room services and fresh citrus products. The document outlines the challenges faced by Compliance Manager Andres Ornelas in enhancing food safety training for warehouse employees. Traditional training methods were insufficient, leading to a need for a more effective learning technology. The study details how Qstream was selected after an investigation into various training platforms, emphasizing its analytics and microlearning approach. The implementation involved innovative strategies, such as using tablets for group sessions, which fostered social learning among employees. The results showed significant improvements in employee engagement and proficiency rates, with notable increases in knowledge retention. The case study concludes with Andres expressing interest in further expanding the use of Qstream, indicating its potential for diverse applications within the organization.