Security Overview of Questionmark SaaS Solutions

This document is a technical report that provides an overview of the security measures implemented for Questionmark's Software as a Service (SaaS) solutions, which are hosted in Microsoft Azure data centers across various regions, including the United States, Europe, and Australia. It outlines the layered security protections designed to ensure the confidentiality, integrity, and availability of data for customers and prospective clients. Key capabilities discussed include high availability, compliance with standards such as ISO 27001, HIPAA, and GDPR, as well as the implementation of multiple security layers, such as physical safeguards, access controls, and environmental management. The report also details the company's commitment to continuous improvement in security practices, including the use of advanced technologies for intrusion detection and disaster recovery processes. Additionally, it mentions various third-party accreditations and compliance frameworks that reinforce the security posture of Questionmark's offerings.