AI-Driven BSS and Autonomous Networks for B2B Revenues

This technical report discusses the integration of AI-driven Business Support Systems (BSS) and autonomous networks to enhance B2B revenue generation. It outlines the necessity for Communication Service Providers (CSPs) to adapt their operating models to meet increasing demands for seamless connectivity. The report presents the 'Autonomy accelerated: Intent to impact - Phase II' catalyst, which demonstrates Level 4+ Autonomous Network capabilities in a B2B context. It explains how Intent Driven Autonomous Networks (IDAN) can transform traditional BSS into dynamic systems that leverage intent-based management. The document details the role of Model Context Protocol (MCP) in facilitating natural language interactions with BSS, enhancing operational efficiency in sales and customer care. Furthermore, it describes the process of using digital twins for service feasibility checks, ensuring that CSPs can deliver guaranteed connectivity. The report emphasizes the potential of AI and agentic AI to improve sales processes and customer satisfaction while reducing operational risks.