B2B Beyond Connectivity Opportunity Analysis

This white paper outlines the significant opportunity for operators to capture a portion of the $1.16 trillion enterprise technology services market, which is five times larger than traditional telecom services. In 2023, enterprises spent approximately $250 billion on core telecom solutions, representing about 70% of B2B revenues for operators, with a flat compound annual growth rate (CAGR) of 3% projected until 2030. In contrast, spending on technology services is expected to grow at a CAGR of 14% through 2030. The paper discusses the need for operators to reassess their systems and vendor partnerships, particularly in business support systems (BSS), to effectively offer advanced enterprise technology services. It emphasizes the importance of flexibility in offer creation, dynamic pricing, and efficient partner management to capitalize on this $400 billion opportunity. The document also highlights the competitive landscape operators face and the necessity for investment in new systems to support growth and innovation.