American Logistics Cloud-Native Transportation Management

This case study details the collaboration between American Logistics and Rackspace Technology to develop a cloud-native application on the Amazon Web Services (AWS) platform, specifically tailored for healthcare transportation management. The objective was to replace the company's outdated systems with a modern solution that streamlines operations and supports future growth. The new system employs an event-driven microservices architecture, utilizing Amazon DynamoDB for data management and Amazon Simple Notification Service for event handling. The implementation of Infrastructure as Code (IaC) through Terraform has enhanced the efficiency of cloud infrastructure management. The platform's user-friendly interface allows customer service representatives to manage bookings across various insurance providers with minimal training. The transition to this integrated system has improved operational efficiency, enabling American Logistics to better serve its clients and respond to new business opportunities. Future plans include developing a patient portal for ride bookings, further transforming healthcare transportation management.