Transformation of Facilities Management and Customer Experience through CaFM

This roundtable report discusses the evolution of Computer-aided Facility Management (CaFM) in the FM industry, highlighting the integration of technology, data-driven decision-making, and client expectations. Industry experts share insights on how modern CaFM can enhance user experience and operational efficiency, emphasizing the need for collaboration and education in digital transformation. The report captures key discussions from a roundtable hosted by Built Environment ME and powered by Ram