CREW Framework for Cybersecurity Teamwork Assessment

This document is a guide that outlines the CREW framework, which is designed to measure teamwork in cybersecurity incident response. It emphasizes the importance of soft skills, such as communication and leadership, in enhancing team performance during high-pressure situations. The framework categorizes soft skills into four core competencies: Collaboration, Resilience, Evaluation, and Workflow, each comprising three specific behaviors. The guide provides a structured approach to assess these competencies through observation during cybersecurity exercises. It details the preparation, observation, recording, classification, and evaluation stages of the assessment process, ensuring that observers can objectively document team behaviors. The framework aims to facilitate the development of soft skills in cybersecurity teams by providing clear definitions and measurable criteria, thereby allowing security leaders to incorporate these skills into their strategies effectively. Additionally, the document includes guidance on using the framework alongside templates for tracking performance.