Apexio B2B Ordering Portal Implementation Case Study

This case study details the implementation of the Apexio B2B Ordering Portal by TIEVA, a leading provider of Business IT products in the UK. The document outlines the objectives of enhancing customer access to a wide range of hardware, software, and workplace peripherals, thereby streamlining the procurement process. It describes the various features of the portal, including user account management tools, advanced search capabilities, and customer-specific product bundles. The integration with Oracle NetSuite and Stock In The Channel is highlighted as crucial for maintaining data accuracy and facilitating order fulfillment. Additionally, the case study discusses the importance of enriched product information provided by Icecat Live, which enhances the user experience by offering detailed content such as videos and manuals. The feedback from TIEVA's Sales Director emphasizes the positive customer response and the increased efficiency in order processing as a result of the new platform.