ReliaQuest GreyMatter Open XDR-as-a-Service for Retail

This document is a case study detailing the implementation and benefits of ReliaQuest GreyMatter, an Open XDR-as-a-Service platform specifically designed for retail organizations. The case study outlines how the platform enhances visibility and reduces complexity in cybersecurity operations. It presents explicit customer feedback, highlighting significant improvements such as a 42% increase in visibility within the first 90 days and a 100% increase in Kill Chain Coverage over nine months. Additionally, it notes a reduction in threat response time from 18 days to 48 hours. The case study emphasizes the platform's ability to unify detection, investigation, response, and resilience across various security technologies, thereby enabling organizations to manage risk more effectively. Furthermore, it discusses the operational advantages of using ReliaQuest, including a reduction in false positives and duplicate alerts, which saves customers an average of 475.3 hours per month. The document concludes with a brief overview of ReliaQuest as a company and its global presence.