Reltio Real-Time Performance Testing Methodology

This white paper outlines Reltio's advanced methodology for high-performance testing of its API service layers, focusing on the ability to sustain thousands of low latency requests per second. It details the performance demands on modern enterprise applications and emphasizes the importance of achieving benchmarks under 300 ms response time. The paper presents empirical results from various tests conducted on Reltio's three product offerings, including Reltio Customer360™, Reltio Multidomain MDM, and Reltio Entity Resolution, in high-transaction scenarios across AWS and GCP environments. The testing methodology involved measuring API concurrency and transactions per second (TPS) to evaluate platform latency. The results indicate that Reltio can maintain extraordinarily low latency at high scale, demonstrating its technological efficiency. Additionally, the document discusses the significance of P95 and P99 latency metrics, which reflect customer experience more accurately than average measures, and highlights the resilience of the platform during high load conditions.