Summary
This case study details the collaboration between Atlanta Postal Credit Union (APCU) and REPAY, a payment solutions provider. Founded nearly 100 years ago, APCU serves over 105,000 postal employees and their families. Facing challenges with their existing payment methods, APCU sought a modern solution that could streamline payment processing for various services, including auto loans and credit card payments. After evaluating several providers, they chose REPAY for its flexible and customizable payment options. The integration of REPAY's solutions into APCU's existing systems was completed in a few months, significantly enhancing the member payment experience. The introduction of features like Pay-By-Link and secure online portals has allowed members to make payments conveniently. The case study highlights the positive impact of these solutions on APCU's operations, including reduced manpower for payment collection and improved efficiency for employees. APCU plans to further enhance its payment capabilities with additional services in the future.
