Hilton Sandestin Case Study on Automated Payments

This case study details the implementation of REPAY's vendor payment integration at Hilton Sandestin Beach Golf Resort & Spa. The resort's finance team sought to enhance efficiency in their accounts payable processes, which involved paying over 200 vendors monthly and cutting numerous checks weekly. The existing manual process was time-consuming, taking three to four hours weekly for check management. The integration with Microsoft Dynamics Business Central allowed for a transition from paper checks to automated payments via ACH and virtual cards, significantly streamlining the payment process. The implementation was managed by REPAY, which facilitated vendor enrollment and provided ongoing support. As a result, the resort experienced substantial time savings, enabling quicker payment approvals and better tracking of vendor payments. The accounts payable manager noted that the new system eliminated the need for check cutting, allowing for payments to be submitted efficiently and approved in minutes, ultimately saving several hours each week.