Residex is a software company based in the United States, established in 2000, that specializes in healthcare software solutions. With a workforce of 11 to 50 employees, the company focuses on providing tools that enhance the management and organization of incidents within healthcare facilities. Their published content highlights the importance of preventing workplace incidents, which can adversely affect the physical and emotional well-being of both residents and staff. The company emphasizes that unplanned events, such as medication errors and falls, can lead to significant consequences, including hospitalization and increased costs for facilities. Residex offers a software system called RTasks, designed to assist care providers in tracking incidents and managing behavior, thereby promoting safety and operational efficiency in care environments. The insights from their white paper indicate a commitment to improving quality management activities in healthcare settings, underscoring the necessity of a structured approach to incident management to mitigate risks and enhance care delivery.