Ribbon Communications Approach to Artificial Intelligence

This document is a technical report detailing Ribbon Communications' approach to artificial intelligence (AI). It outlines the company's commitment to developing and deploying trustworthy AI technologies, adhering to the NIST AI Risk Management Framework. The report describes the characteristics necessary for AI systems to be deemed trustworthy, including reliability, accountability, safety, and fairness. It emphasizes the importance of a comprehensive AI risk management program overseen by the Ribbon AI Steering Committee, which includes experts from various fields. The report also discusses Ribbon's initiatives in advancing AI-driven products and services, highlighting the role of Ribbon Research Labs in evaluating AI technologies. Additionally, it addresses compliance with regulatory frameworks, such as the EU AI Act, and the company's commitment to ethical AI practices. The document concludes with Ribbon's dedication to evolving its AI risk management practices in response to technological advancements and stakeholder expectations.