Ribbon Communications Approach to Artificial Intelligence

This document is a technical report outlining Ribbon Communications' approach to artificial intelligence (AI) and its commitment to developing trustworthy AI technologies. It details the company's strategy for integrating AI into its communications products and services, emphasizing the importance of adhering to the NIST AI Risk Management Framework. The report describes the characteristics of trustworthy AI, including accountability, safety, and fairness, and explains how Ribbon assesses the appropriateness of AI technologies in various contexts. The AI Steering Committee oversees the governance of AI risks, ensuring compliance with evolving regulations and customer expectations. Additionally, the report highlights Ribbon's initiatives in AI-driven products and services, focusing on enhancing operational efficiency and security. The company is also committed to complying with legal frameworks such as the EU AI Act, which promotes the responsible use of AI. Overall, the document presents Ribbon's ongoing efforts to innovate while maintaining trust and transparency in its AI applications.