Customer Onboarding Guide for RICOH Print as a Service

This document is a customer onboarding guide for enabling the cloud print and scan service with RICOH Print as a Service. It outlines the necessary preparations for customers to start using the print and scan services upon the arrival of their new Ricoh devices. The guide details the expected functionality, including user authentication, secure pull-printing, and device monitoring. It explains the steps required to enable these functionalities using the RICOH CloudStream app, which facilitates user access and print queue setup. The document also describes the onboarding process, emphasizing the importance of network access and user account creation. Additionally, it provides instructions for printing and scanning, including how to authenticate at the device and manage print jobs. The guide concludes with information on obtaining support and additional services available to enhance the user experience with Ricoh's offerings.