Philadelphia Eagles Case Study on Document Management

This case study outlines the collaboration between Ricoh and the Philadelphia Eagles to enhance document management and workflow efficiency. The Eagles faced challenges with predominantly manual and paper-based processes for invoice handling, which were slow and labor-intensive. To address these issues, Ricoh implemented DocuWare for invoice processing, which automated steps in the accounts payable process and integrated with the Eagles' existing systems. The study details the installation of Ricoh Managed Print Services, including reliable multifunction printers and remote management solutions. The partnership aimed to improve operational efficiency, reduce costs, and support sustainability initiatives by minimizing paper usage. As a result, the Eagles reported significant savings in paper consumption and enhanced engagement with fans through high-quality in-house printing. The case study emphasizes the importance of technology in optimizing workflows and the ongoing relationship between Ricoh and the Eagles in driving digital innovation.