iMarketKorea Reduces SAP ERP Support Costs

This case study details how iMarketKorea, a leading B2B e-commerce company in Korea, successfully reduced its SAP ERP support costs by transitioning to third-party support services provided by Rimini Street. The document outlines iMarketKorea's challenges with high maintenance costs and the impending end of mainstream maintenance for SAP ECC 6.0. It describes the company's evaluation of alternative strategies to reduce reliance on SAP and the decision to partner with Rimini Street for improved support services. Following the transition, iMarketKorea achieved a 50% reduction in annual maintenance fees, allowing for reinvestment in digital transformation initiatives. The case study highlights the benefits of maintaining the existing SAP ERP system for an extended period, along with access to experienced engineers for immediate issue resolution. Overall, the document emphasizes the strategic advantages gained through this partnership, including enhanced IT capabilities and the ability to focus on critical projects.