Standard Foods Corporation SAP Support Transition

This case study details the transition of Standard Foods Corporation to Rimini Street for SAP support, highlighting the challenges faced with previous SAP support and the benefits gained from the switch. Standard Foods, a Taiwanese food manufacturer, experienced inefficiencies with SAP, often facing delays in issue resolution. The IT Director, Jerry Lee, noted that the onboarding process with Rimini Street was thorough and tailored to their needs, which contrasted sharply with their prior experiences. The transition resulted in reduced support costs and improved operational efficiency, allowing the team to focus on automation and data optimization projects. They shifted from SAP’s BI reports to using Power BI and machine learning for data analysis, enhancing their supply chain management. Future plans include integrating AI for better procurement processes and focusing on ESG practices. The partnership with Rimini Street has enabled Standard Foods to pursue innovation and growth while addressing their operational challenges effectively.