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Riskified
Overview
Riskified is a United States-based company established in 2013 that specializes in ecommerce fraud and risk intelligence within the software industry, particularly focusing on security software. The company employs between 501 and 1,000 individuals and reported revenue of approximately $333 million. Riskified's published research highlights the challenges faced by online retailers regarding consumer misuse of return policies, coupon codes, and loyalty programs. Their report, titled “Policy Abuse and Its Impact on Merchants: Global Benchmarks 2023,” indicates that 90% of online merchants consider policy abuse a significant issue affecting profitability. The report also reveals that a majority of retailers recognize the necessity of maintaining generous return policies to attract and retain customers, despite the associated financial losses. Key findings suggest that the costs incurred from processing returns and managing promotional abuses have increased year-over-year, with notable spikes during peak shopping seasons. Overall, Riskified's focus lies in providing insights and solutions to mitigate risks associated with ecommerce transactions and policy management.