Riverbed NPM+ and AI-Driven Automation Enhancements

This document is a technical report detailing the recent enhancements introduced by Riverbed, specifically focusing on the NPM+ platform for edge network observability and updates to Riverbed IQ for AI-driven automation. The report outlines how NPM+ functions as a SaaS-delivered performance monitoring solution that utilizes the Riverbed Unified Agent to provide visibility into network performance from any endpoint. It highlights three critical blind spots that NPM+ addresses, including monitoring network traffic for remote users, cloud-terminating traffic, and traffic traversing zero trust network access service edges. Additionally, the report describes Riverbed IQ, an AIOps solution that analyzes telemetry data, detects anomalies, and facilitates root-cause analysis. The introduction of a new runbook editor within Riverbed IQ is also discussed, which allows IT teams to automate actions based on AI insights. The report concludes by noting the growing demand for low-code or no-code interfaces in AIOps solutions among network teams.