Complex Cyber Incident Management Service Overview

This document is a solution sheet detailing Roc's Complex Cyber Incident Management service, which offers specialist-led support to organizations facing major cyber incidents. The service aims to contain threats, restore operations, and safeguard the future of businesses affected by cyber attacks. It outlines the critical need for immediate action to limit damage and emphasizes the importance of expert guidance in crisis communications, legal compliance, and reputation management. Roc collaborates with cybersecurity specialists, legal advisors, and compliance experts to provide a comprehensive response that includes forensic investigations and adherence to industry regulations such as GDPR and NIS2. The document also highlights the role of on-site technical specialists who work alongside in-house teams to neutralize threats and recover data. Additionally, it discusses the importance of managing stakeholder communications and coordinating with external agencies to mitigate risks and ensure compliance with legal obligations.