Reliance, Inc. ERP System Security Case Study

This case study details the challenges and solutions implemented by Reliance, Inc. to enhance security and compliance within their ERP systems. The company faced issues with outdated terminal emulation solutions that lacked essential functionalities, such as API calls and screen reconfiguration opportunities. To address these challenges, Reliance, Inc. sought a modern solution that could operate across multiple Citrix servers and integrate with Microsoft Active Directory. The selected solution, Rocket Reflection Desktop combined with Rocket Host Access Management and Security Server (MSS), provided secure application access and improved user experience. The integration facilitated compliance with stringent security regulations while streamlining the onboarding process for new employees. The case study outlines the significant improvements in operational efficiency, security, and user productivity achieved through this modernization effort. It highlights the successful collaboration with Citrix and the positive impact on the company's overall performance, including a reduction in operational costs and enhanced usability of internal applications.