Bombardier Software Asset Management Case Study

This case study details Bombardier's strategic solutions for Software Asset Management (SAM) implemented by Royal Cyber. Bombardier, a global leader in the aerospace and rail industries, faced significant challenges due to the complexity of its IT infrastructure and a lack of visibility into software assets. The company struggled with overspending on software licenses and operational inefficiencies, prompting the need for a comprehensive SAM framework. The approach involved implementing ServiceNow Discovery across multiple data centers and global offices, enhancing visibility into 455,000 devices. Additionally, integrations with InTune and MECM captured data from 200,000 end-user devices, leading to the management of over 5 million software installations. The results included improved compliance with licensing agreements, optimized spending, and enhanced operational efficiency, enabling Bombardier to make informed decisions regarding its software assets. The study outlines the critical components and outcomes of the SAM implementation, showcasing the effectiveness of the strategic solution.