Case Study on ERP Migration to Microsoft Dynamics 365

This case study details the strategic migration of a mid-sized food distribution enterprise from a legacy COBOL-based ERP system to Microsoft Dynamics 365 Business Central. The organization, based in Los Angeles, faced significant operational constraints and market pressures that necessitated modernization of its technological infrastructure after over 25 years of reliance on the COBOL system. The study outlines the evaluation framework used to assess ERP alternatives, focusing on a business-centric consulting approach rather than traditional feature comparisons. Key phases included current state discovery, gap analysis, and future state requirements mapping. The findings revealed critical gaps in the legacy system's capabilities, leading to the identification of strategic initiatives aimed at enhancing supply chain visibility, customer engagement, and regulatory compliance. The case study emphasizes the importance of integration capabilities and ecosystem flexibility in selecting an ERP solution, ultimately demonstrating how the chosen platform could significantly reduce integration efforts and support the company's long-term adaptability.