Summary
This case study outlines the implementation of Governance, Risk, and Compliance (GRC) systems by the North American Electric Reliability Corporation (NERC) in collaboration with SAI360. NERC, established to ensure the reliability and security of the bulk power system across the United States, Canada, and part of Mexico, began this initiative in 2017 to streamline business processes across its network of regional entities. The case study details the challenges faced by NERC due to varying tools and processes among these entities and how the introduction of a common GRC tool improved efficiency. It highlights the necessity of managing compliance to avoid significant fines and reputational damage. Furthermore, the document discusses the evaluation process for selecting SAI360 as a partner, emphasizing the importance of user involvement in technology decisions. The implementation of SAI360 has transformed operations, enabling quicker compliance checks and fostering collaboration among regional entities, thus enhancing overall risk management capabilities.
