Pima Community College Identity Management Transformation

This case study outlines the identity management transformation at Pima Community College, a public community college in Tucson, Arizona. The college faced significant challenges with its outdated homegrown identity system, which created operational inefficiencies and security risks due to its reliance on a single individual for management. To address these issues, Pima Community College implemented SailPoint Identity Security Cloud, integrating it with MuleSoft for real-time provisioning. The transition aimed to enhance operational efficiency, security, and cost savings. The implementation included features such as password management and streamlined identity provisioning processes, which improved visibility and control over account management. The results demonstrated measurable improvements in efficiency and security, significantly reducing the attack surface and enhancing the overall user experience. This transformation is positioned as a model for higher education institutions looking to modernize their identity management practices.