Salesforce Data Backup Implementation at Absoft

This case study details the implementation of OpenText CloudAlly Backup for Salesforce data protection at Absoft, a company located in Aberdeen, U.K. With a workforce of 50-200 employees, Absoft has been a partner of SAP and Microsoft for over 30 years, achieving 80% of its business from returning customers. The need for a reliable backup solution arose from their heavy reliance on Salesforce for critical business operations. The document outlines the specific challenges faced by Absoft, including the necessity for point-in-time restores, granular recovery, and compatibility with Salesforce's native tools. The case study explains how OpenText CloudAlly was selected based on its pricing and flexibility. Following implementation, Absoft experienced seamless deployment with automated daily backups and reliable performance. The solution also provided features such as granular restore options, sandbox seeding, and data export capabilities, ensuring comprehensive protection of their Salesforce data.