Intelligent Automation in Procurement at Promocean

This case study outlines the implementation of an AI-driven procurement solution at Promocean, a company specializing in wholesale distribution. The objective was to enhance operational excellence by automating procurement processes that were previously reliant on manual, time-consuming methods. The existing procurement operations faced significant challenges, including inefficient manual follow-ups for purchase orders, fragmented workflows across various platforms, and limited visibility into supply issues. The solution involved the deployment of SAP Business AI, which automated email processing and generated actionable proposals for operational buyers. This resulted in a reduction of manual effort by 63% and a significant decrease in the time required for daily purchase order follow-ups, from 19 hours to just 7 hours. The project also introduced a rules engine that improved vendor performance insights and standardized communication across departments. Overall, the implementation is expected to yield a return on investment within one year and supports Promocean's future plans for scalability and integration with SAP S/4HANA.