Claims Administration Systems in Asia Pacific

This report is a technical report that provides an overview of claims administration systems available for property-casualty insurance carriers in the Asia Pacific region. It includes a detailed evaluation of 16 different claims systems, outlining their functionalities, customer bases, lines of business supported, technology, implementation processes, pricing models, and support services. The report aims to assist insurers in defining their core system requirements and creating a shortlist of vendors for evaluation. The analysis is based on data collected through a rigorous evaluation process involving vendor participation, where each vendor completed a Request for Information (RFI) and provided a demo of their system. The report also includes a Technical Capability Matrix categorizing the solutions based on their technology and functionality. Additionally, it mentions the XCelent award winners for Advanced Technology and Breadth of Functionality in the region, highlighting the competitive landscape of claims systems in the insurance market.