Summary
This white paper outlines SAS' Business Continuity Management (BCM) initiative, which aims to protect key assets and ensure the continuity of critical business functions in the face of various threats. The document details the program's scope, governance, and core components, emphasizing the importance of incident and crisis management as well as business resumption strategies. It describes the responsibilities of the BCM Program, which includes incident management plans and disaster recovery planning, and highlights the alignment with ISO standards. The paper also presents the global approach to planning, emphasizing the need for standardized processes across SAS offices to maintain operational resilience. Additionally, it discusses customer support strategies during disruptive incidents, ensuring that SAS continues to meet customer needs. The BCM program is positioned as a catalyst for enhancing company resilience, with a focus on continuous improvement and efficient operations.
