Operational Resilience in Network Management

This solution brief outlines the critical importance of operational resilience in network management for organizations, particularly for CIOs and CISOs. It emphasizes the need for maintaining secure and efficient technology operations, which is vital not only for business continuity but also for national economic security. The document details various operational frameworks established by standards bodies, including the NIST Cybersecurity Framework and ISO/IEC 27001, which guide organizations in achieving resilience and security. It identifies six foundational pillars essential for building resilient networks: Identify, Recover, Govern, Protect, Detect, and Respond. The brief also discusses the significance of operational resilience in ensuring uninterrupted services amidst disruptions and highlights the consequences of operational non-resilience, including financial losses and regulatory penalties. Furthermore, it presents solutions for enhancing operational resilience, such as process automation and comprehensive network monitoring, which are crucial for compliance and effective IT management.