Company-Wide Desktop MFA Implementation Case Study

This case study details the implementation of desktop multi-factor authentication (MFA) at Standard Chartered Bank, a Fortune 50 global financial institution. The objective was to enhance security for all bank employees, particularly high-value users, while improving user experience and meeting complex enterprise requirements. The bank recognized the increased security risks associated with remote work and sought to establish a security control for endpoint desktops and laptops. The chosen solution, Secret Double Octopus, was deployed to over 80% of employees, with plans for full deployment in 2022. Key requirements included support for both Windows and Mac systems, integration with existing user directories, and the ability to transition towards a passwordless authentication model. The study outlines the criteria for selecting the Octopus solution, emphasizing the need for improved user experience and seamless integration with existing systems. Standard Chartered Bank aims to evolve its identity program, with a focus on achieving full passwordless authentication in the future.