Total Economic Impact Study of Sectigo Certificate Manager

This document is a Total Economic Impact™ study commissioned by Sectigo and conducted by Forrester Consulting, focusing on the financial implications of deploying the Sectigo Certificate Manager (SCM). It outlines the rising complexity and frequency of digital certificate renewals, which have increased the risk of outages and underscored the demand for certificate lifecycle management (CLM). The study evaluates the potential return on investment (ROI) enterprises may achieve by implementing SCM, emphasizing its role in automating digital certificate management. The findings are based on interviews with five representatives from organizations using SCM, revealing significant improvements in certificate management processes, reduced operational costs, and enhanced security measures. The study quantifies benefits such as labor cost reductions and decreased outage costs, totaling $4.78 million over three years against costs of $1.39 million, resulting in a net present value (NPV) of $3.39 million and an ROI of 243%. Additionally, it discusses unquantified benefits, including risk reduction and improved compliance.