This case study details the efforts of the Town of Whitby in Ontario, Canada, to enhance its identity security posture through the implementation of Semperis' Directory Services Protector (DSP). As cyberattacks targeting public sector identity infrastructure increase, the need for robust protection of Microsoft Active Directory (AD) becomes critical. The case study outlines how Whitby's technology infrastructure team, led by Rob Brodofske, recognized gaps in their security measures and sought a solution that would provide deeper visibility into their AD environment. The DSP tool enables continuous monitoring for vulnerabilities and misconfigurations, allowing the team to proactively address potential risks. The implementation of DSP has improved operational resilience and confidence in the town's ability to manage its identity infrastructure effectively. The case study emphasizes the importance of maintaining AD health and security, particularly in light of past ransomware incidents affecting other municipalities. It highlights the benefits of having a comprehensive monitoring solution to mitigate risks associated with identity management.