Identity and Access Management Service Overview

This document is a guide detailing the Identity and Access Management (IAM) services offered to organizations for managing user identities and access rights. It outlines the challenges organizations face with ad hoc and decentralized identity management, which can lead to compliance and security issues. The guide presents the advantages of implementing IAM, including streamlined processes for user management, compliance with GDPR, and cost control through effective license management. It describes a structured approach to managing identities, including pre-analysis, service functionality management, and incident management. Additionally, the document explains the steps involved in getting started with IAM services, from consultation and alignment to implementation and follow-up. The aim is to provide organizations with a comprehensive solution to optimize their identity management processes and reduce unnecessary IT costs.