Understanding Identity Intelligence and Its Infrastructure

This document is a technical report that defines identity intelligence as the capability that delivers a contextualized view of identities within organizations. It explains how this capability is essential for various business functions, including fraud detection, compliance, and customer onboarding. The report outlines the operational framework for identity intelligence, emphasizing its ability to integrate diverse data sources and resolve identities accurately. It describes entity resolution as the core process that continuously maintains and updates the identity graph, which is a central index reflecting the relationships and attributes of identities across all eligible data sources. The document also discusses the implications of fragmented identity data on organizational efficiency and costs, noting the significant financial impact of identity risk. Furthermore, it presents the necessary infrastructure for implementing identity intelligence, which requires no changes to existing systems while enabling fast and accurate responses to identity queries. The report concludes by explaining the ongoing commitment required to sustain effective identity intelligence practices within organizations.