Tamaris Customer Success Story with Seven Senders

This case study outlines the collaboration between Tamaris, a women's shoe brand, and Seven Senders, a delivery platform, focusing on their strategies for internationalization, customer-centricity, and sustainability. Tamaris, part of the Wortmann Group, operates in 26 European countries and has leveraged Seven Senders' extensive carrier network to enhance its delivery efficiency and customer service. The partnership began with key markets such as France, the Netherlands, and Austria, and has since expanded to include Switzerland and Great Britain. Tamaris has improved delivery times and introduced flexible delivery options, including pick-up and drop-off locations, to meet customer preferences. Additionally, the company emphasizes transparent communication with customers through personalized notifications. Tamaris also pursues sustainability by implementing carbon-neutral shipping and environmentally friendly practices. The collaboration with Seven Senders has enabled Tamaris to optimize its operations while supporting its sustainability goals.