Siemon GPS Infrastructure Management for BMW

This case study outlines the engagement of Siemon Global Project Services (GPS) in managing the low-voltage infrastructure for BMW's facility renovation. The project aimed to enhance customer experience and service levels through significant upgrades to the showroom, office spaces, and service areas. GPS was tasked with reviewing and remediating the existing infrastructure design to support various low-voltage applications, including voice systems, IT networks, and security systems. The implementation phase involved managing logistics and labor, ensuring seamless integration of the new systems. A critical aspect of the project was the data center, which supported BMW's innovative ISIS diagnostic system, allowing technicians to connect directly to vehicles for real-time diagnostics. The design also facilitated future expansions and integrated advanced video applications to improve customer engagement. Overall, the collaboration with GPS resulted in a more efficient and cohesive network infrastructure, ultimately enhancing BMW's service capabilities.