Reward Gateway Edenred Fraud Prevention Case Study

This case study details how Reward Gateway | Edenred addressed the challenges of payment and account fraud in business-to-business transactions. The document outlines the implementation of the Sift AI-powered platform to enhance fraud detection and optimize security initiatives. It explains the proactive approach of conducting risk assessments early in the employee journey, which allowed the company to identify and prevent fraudulent activities more effectively. The study presents the benefits of integrating cybersecurity and fraud teams, known as cyber-fraud fusion, to improve collaboration and response to security threats. The results indicate a significant reduction in manual reviews by 66% and an impressive automated decision accuracy of 99.97%. Additionally, the fraud rate was reported to be 5-6 times lower than Visa thresholds, ensuring a low-risk environment for the business. The case study concludes with insights on how Sift has become an essential tool for continuous improvement in fraud prevention and customer satisfaction.