IAM Automation Case Study for Financial Services

This case study outlines the implementation of Identity and Access Management (IAM) automation at Investors Bank, focusing on the financial services industry. It details the business challenges faced, including a lack of enforcement of policies, delayed provisioning and de-provisioning of access, and difficulties in managing user transitions. The document describes the technical challenges, such as the absence of a centralized identity repository and non-scalable manual processes. The solution involved creating a centralized Identity Governance and Administration (IGA) repository, streamlining user lifecycle management, and implementing governance structures. The case study highlights the positive outcomes of the IAM automation project, including the successful integration of the Saviynt platform, automation of over 4000 joiner, mover, and leaver tasks, and improved efficiency and security through timely access management. Overall, the document emphasizes the importance of standardized policies and automation in achieving key business objectives.