Request for Proposal for Website Services

This document is a Request for Proposal (RFP) issued by Experience Rochester MN for website services that encompass both a Content Management System (CMS) and a Customer Relationship Management (CRM) platform. The RFP outlines the need for qualified vendors to submit proposals that detail their capabilities in providing a modernized and optimized website solution. The selected vendor will be responsible for the design, development, and implementation of two integrated websites, with a go-live date set for January 1, 2027. The document specifies objectives such as improving user experience, ensuring scalability and security, and incorporating AI-driven personalization tools. It also details the scope of services required, including CMS and CRM capabilities, implementation plans, vendor qualifications, proposal requirements, evaluation criteria, and budget considerations. Additionally, it provides a timeline for the RFP process, including key dates for proposal submission and vendor selection.