BeyondTrust University Virtual IT Labs Case Study

This case study details the implementation of Skytap Virtual IT Labs by BeyondTrust University to enhance their training offerings. BeyondTrust faced challenges with their previous home-grown interface, which was difficult to maintain and confusing for users. With a growing demand for training courses, they required a scalable solution that could integrate with their learning management system (LMS) and improve user experience. The case study outlines how Skytap's features, such as automated provisioning and global availability, enabled BeyondTrust to support 200 to 300 labs per month efficiently. It reports a 40% increase in customer training labs and a 30% increase for partners over two years. The automation of lab provisioning has saved BeyondTrust 2,000 minutes monthly, eliminated human errors, and allowed for seamless integration with the Intellum LMS. This solution not only supports internal training but also extends to external partners, enhancing technical enablement across the board.