Manhattan Associates Skytap Virtual IT Labs Case Study

This case study details the implementation of Skytap Virtual IT Labs by Manhattan Associates, a technology leader in supply chain management. The document outlines the challenges faced by the company in delivering customer training, which included logistical issues related to transporting laptops and the time-consuming process of refreshing hard drives between training sessions. The objective of utilizing Skytap was to support high-quality customer training through a virtual environment. The case study describes how Skytap has enabled Manhattan Associates to deliver hands-on training both in-person and virtually, improving classroom management and reducing the need for physical hardware transport. It highlights the ease of use for instructors and the ability to customize training environments on the fly, enhancing the overall training experience for learners. The document also notes the global reach of Manhattan Associates' training programs, facilitated by Skytap's data centers, which support simultaneous access for up to 100 learners from various locations.