
Smarsh
2024 Surveillance Benchmarking Survey and Report
Pages
35
Time to read
53 mins
Publication
Language
English

Pages
35
Time to read
53 mins
Publication
Language
English
This report presents the findings of the 2024 Surveillance Benchmarking Survey, highlighting trends in surveillance spending among banks. Key insights include anticipated increases in technology investments, the role of AI in risk identification, and the evolving influence of regulatory requirements on surveillance practices. The report serves as a benchmark for banks to assess their trade, e-comms, and voice surveillance processes against industry peers.